Delivery Information

Returns Policy

We hope you’re pleased with your purchase from us, but if you do need to return anything, you’ve got 14 days to. We offer the following hassle-free options for you:

We cannot return a product if it has been personalised in any way. If the product is returned in a condition that is not fully resaleable or the packaging is damaged, we reserve the right to refuse a refund or exchange on the item. The item must be returned in its original packaging, unopened, and undamaged.

Please contact us for any Return or Refund enquiry, and if approved, we will send out a Returns Label to you.

Your return will be sent on a Tracked 48 service. Once your return has arrived at our warehouse, it will be processed within 10 working days.

VIP Membership

Anyone can sign up to be a VIP Member; they just need to open an account and provide all their details.

Once you sign up to become a VIP Member, you will receive the following benefits:

• Free Delivery: Free Royal Mail Tracked 48 Delivery on all your purchases.
• Special Prices for Express Delivery: Royal Mail Tracked 24 Service Delivery for just £1.95.
• An extra 5% off on all our items.
• Access to exclusive VIP Member discounts and special offers.